Privacy Policy
Last updated: January 2025
1. Information We Collect
SemWerk collects information you provide directly to us, such as when you create an account, request a demo, contact us, or use our services.
Information you provide:
- Account information (name, email, company)
- Communication data (support requests, feedback)
- Usage data from our products and services
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
3. Information Sharing
We do not sell your personal information. We may share information with third parties only in the following circumstances:
- With your consent or at your direction
- With service providers who assist in our operations
- To comply with legal obligations
- To protect the rights and safety of SemWerk and others
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide services. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request data portability
7. Cookies
We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users. You can control cookies through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this privacy policy or our practices, please contact us at privacy@semwerk.com